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Front Desk Night Audit
Category: Restaurant
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674989

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Wyndham Hotels & Resorts

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  171 Views, 0 Applications  
Front Desk Night Audit
As a world-class meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain Resort Colorado Springs, a Dolce Resort is a place where the possibilities are as endless as the views. For meetings, spectacular indoor and outdoor venues create the backdrop for imaginative events, allowing attendees to enjoy the beautiful setting while remaining productive and inspired.

Currently, we are searching for a talented **Front Office Night Auditor** to join the team of the Cheyenne Mountain Resort Colorado Springs, a Dolce Resort and is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.


+ Must be able to work with and understand financial information and data, and basic arithmetic functions.

+ Must be willing to cross train in other accounting or hotel-related areas.

+ Must be able to prioritize job functions in order to meet deadlines.

+ Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).

+ Audit and reconcile financial and statistical reports.

+ Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.

+ Prepare and distribute month-end reports.

+ Audit and reconcile all Front Desk and Food & Beverage Cashier's work.

+ Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.

+ Prioritize job functions in order to meet deadlines.

+ Ensure accuracy of all numbers reported including statistics.

+ Input and update financial information into corporate communications network.

+ Perform daily, weekly, monthly and annual data processing system functions as required.

+ Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.

+ Ensure overall guest satisfaction.

+ Respond to governmental inquiries upon receipt.

+ Handle guest requests.


+ High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

+ Guest Service Experience preferred.

+ Computer knowledge/skills required.

+ Flexible and long hours sometimes required.

+ Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

+ Late/Overnight shift.

Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

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