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Outlet Manager For Elevations
Category: Restaurant
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674988

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Wyndham Hotels & Resorts

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  117 Views, 0 Applications  
Outlet Manager For Elevations
As a world-class meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain Resort Colorado Springs, a Dolce Resort is a place where the possibilities are as endless as the views. For meetings, spectacular indoor and outdoor venues create the backdrop for imaginative events, allowing attendees to enjoy the beautiful setting while remaining productive and inspired.

Currently, we are searching for a talented **Outlet Manager for Elevations Lounge** to join the team of the Cheyenne Mountain Resort Colorado Springs, a Dolce Resort and assist in overseeing the service in the hotel's food & beverage outlets. He/she is also responsible for training, motivating, and coaching the associates, and monitoring expenses and controlling labor costs.


+ Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates.

+ Oversee all aspects of the daily operation of the hotel's F&B outlets, banquets, room service, kitchen, and any other Food & Beverage operations.

+ Maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

+ Work with the Director of F&B and keep them informed of issues as they arise.

+ Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

+ Coordinate and monitor all phases of Loss Prevention within the department.

+ Prepare and submit required reports in a timely manner.

+ Monitor quality of service in the F&B department.

+ Assist in menu planning and preparation.

+ Ensure compliance with all local liquor laws, and health and sanitation regulations.

+ Ensure compliance with SOP's and procedures in all outlets.

+ Be visible on the floor and assist staff as needed during meal periods.

+ Write and deliver associate performance reviews in accordance with Wyndham standards.

+ Be involved in and/or conduct departmental and hotel training.

+ Manage the interviewing of candidates for front-of-house F&B positions and follow standards for hiring approvals.

+ Complete tip reporting.

+ Understand, implement and monitor corporate promotions in outlet (if applicable).

+ Ensure overall guest satisfaction.

+ Manage F&B associates.

+ Respond to guest complaints in a timely manner.

+ Comply with weekly and monthly forecasting procedures.

+ Ensure the training of outlet managers and associates on SOP's, report preparation and technical job tasks.


+ At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.

+ Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations

**Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.**

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